Major airline’s new ‘no show’ policy comes into force  – passengers risk losing money

A MAJOR airline's new "no show" policy coming into force could see passengers at risk of losing money.

With summer soon approaching, people will hope to fly abroad for their dream getaways.

2

2

One airline's new policy issues repercussions for passengers who don't board their booked flight.

This includes their reservation being cancelled, which also encompasses layovers and return flights.

These passengers will also not be refunded for money or miles spent - nor will it be available as credit towards a future flight.

Hawaiian Airlines' strict 'no-show' policy first went into effect on Thursday, May 15.

According to Hawaii News Now, the airline have advised passengers on how to get the value of their ticket credited to their account.

Flyers have been asked to let Hawaiian Airlines know if thinking they may miss their flight.

It comes as airlines are cracking down on something called "skiplagging".

This is a travel 'hack' where you book a flight with a connection at your intended destination.

Instead of carrying on with the second leg of the journey, you stop and stay at the layover destination to save money.

It might seem like a good tactic with a non-direct flight often being cheaper with savings up to 50 per cent.

But it does violate airline terms and conditions and can lead to travellers being denied boarding and other penalties.

There can be big consequences for anyone caught doing it, such as being banned and put on the no-fly list.

It can lead to empty seats on the second leg of the flight and problems managing checked baggage.

American Airlines, one of the biggest airlines in the United States, is stepping up its fight against skiplagging.

After discovering how passengers were going about skiplagging, they are using analytical tools to track passenger behaviours and whether or not you continue on the second flight.

Elsewhere, a traveler vowed to never fly with a budget airline again after he was slapped with a surprise $25 fee at the airport.

The 45-year-old dad-of-three got into a heated spat with gate agents over the $25 charge to board his flight.

He arrived at the terminal about 50 minutes before takeoff but was blocked from checking in at the self-serve kiosk, he told The New York Post.

Confused, he went to speak with an airline employee - and was told he had to pay a $25 fee to check in with the agent.

Unbeknownst to him, Frontier requires passengers to check in for their flight at least 60 minutes before departure.

The incident unfolded at Raleigh-Durham International Airport in North Carolina.