Airbnb has updated its app! Vacation planning experience has been improved

Airbnb has announced an important innovation that has radically changed the concept of vacation. Airbnb, which will no longer just offer accommodation but also brings together many services that may be needed during the vacation, is coming up with a new application design that takes the user experience to the top. The company aims to bring everything needed for a vacation under one roof. Many innovations, from accommodation to chef, stylist and trainer reservations, allow Airbnb users to make their vacations more personal and complete.

Holiday is no longer just accommodation

Airbnb aims to make users' holiday experiences more comprehensive. Through the application, it is no longer just a place to stay, but also a wide range of services from personal chefs to massage therapists can be accessed. This new feature allows users to find the services they may need while on holiday on a single platform. In addition, the necessity of booking accommodation through Airbnb to benefit from these services has been eliminated. Thus, the concept of holiday has become completely personalized.

One of Airbnb’s new features is an innovative service category called “Services.” This feature offers users the opportunity to receive professional services in 10 different categories. Now, services such as personal chefs, catering, photographers, massage therapists, spa treatments, personal trainers, hairdressing services, manicure/pedicure and makeup artists can also be booked through Airbnb. These services, currently offered in 8 countries and 100 cities, start at a price range of $50. Airbnb states that all of the services offered are provided by experienced professionals and that each one undergoes identity verification and license checks.

Worldwide Experience Options

Airbnb is also focusing on user experiences. With the major change made to the "Experiences" section of the app, hundreds of different experience options are offered in 19 different categories in 1,000 cities around the world. Activities such as museum tours, nature walks, diving activities, food tours, art workshops and shopping tours add a different dimension to holidaymakers' routes. In addition, Airbnb offers special events by collaborating with well-known names with its new content series "Airbnb Originals". For example, activities such as a croissant-making workshop with famous French chef Raphaelle Elbaz in Paris or playing beach volleyball with Olympic athlete Carolina Solberg in Rio can be booked by users.

New Social Features and Group Chat

Airbnb aims to increase social interaction by going beyond being just a platform for accommodation and experiences. In the new application, group chat areas will be created for users who participate in an experience. Thus, users will be able to share their experiences with other participants, add photos and make recommendations. This innovation allows vacationers to interact more with each other, while the advanced provision of privacy settings will protect users' personal information.

AI-Powered Customer Service Assistant

Airbnb is also drawing attention with its AI features in its new app. Instead of simply directing users to support articles, the company now offers an AI assistant that can respond directly in the chat window. This assistant, which is initially available in the US in English, will also be able to help users plan their trips. In the future, this assistant will be able to make travel recommendations and perform actions such as canceling a reservation directly through the chat.

Airbnb: The Complete Travel Experience

With these major innovations, Airbnb has transformed from being just an accommodation platform to a digital hub offering the entire travel experience. Users will not only book a place through Airbnb, but will also have a more comprehensive and personal experience by planning every aspect of their vacation. With these new features offered by the company, vacationers are offered a much richer vacation experience with special services, experiences and social interaction opportunities.

Source: News Center